Phone Script

General Message

Hello, you’ve reached (insert name) with Children’s Specialty Physicians, (insert office location). I’m currently on the phone or away from my desk, but if you leave your name and number, I’ll return your call as soon as I can. (If you don’t have "zero out" functionality on your phone, end message here. If you do have this function, continue)If your call is of a more urgent nature, press 0, and the receptionist will be able to help you. Thank you.

Out of Office Message

Hello, you’ve reached (insert name) with Children’s Specialty Physicians (insert office location). I will be out of the office from (insert date) to (insert date), and will be returning on (insert date). If you leave your name and number, I’ll return your call when I return. If you need immediate assistance, please call (insert replacement name and number). (If you don’t have "zero out" functionality on your phone, end message here. If you do have this function, continue) Or, you may press 0, and the receptionist will be able to help you. Thank you.